PRIVACY POLICY 

 

Safeguard Security Systems Ltd is committed to ensuring that your privacy is protected when you visit our website. 

 

This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy. 

Whenever you give us personal data, you are consenting to its collection and use in accordance with our privacy policy. We will not share your personal information for any other purposes without your consent unless required by law. 

 

THE BASICS 

When we say ‘we’, ‘us’ or ‘our’, we are referring to Safeguard Security Systems.
The purpose of this policy is to explain what information we collect, how we collect it and why we collect the information when you visit our website. 

 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

 

What personal information do we collect from the people that visit our blog, website or app? 

 

We do not collect personal information from visitors of our site or other details to help you with your experience. 

 

When do we collect information? 

 

We collect information from you when you place an order, fill out a form or enter information on our site. 

 

How do we use your information? 

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

 

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

 

How do we protect your information? 

 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. 

 

We use regular Malware Scanning. 

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. 

 

YOUR INFORMATION 

Information you voluntarily provide – When you complete a form on our website, consult with our staff or send us an email you are voluntarily providing us information. This information may include your name, company name, company address, email address, telephone number(s) and your position in your company. 

We respect your privacy and will never disclose your personal information to a third party unless: 

  1. a) it is necessary in relation to work we are doing for you and your company
    b) our company is acquired by another company and would therefore require it to continue working for you
    c) we are requested to do so by lawful authority in relation to the GDPR (General Data Protection Regulation). 

 

This data may be stored in the following locations:
 

  • Xero and other accounting software 
  • Our company CRM and other communication tools 
  • Company telephones and systems 
  • Relevant Third parties with a current or previous active involvement with the customer 

 

EMAIL COMMUNICATIONS 

Safeguard Security Systems Ltd adheres to the following policy in relation to the deployment of email communications: 

  1. All emails sent to you by Safeguard Security Systems Ltd will clearly identify Safeguard Security Systems Ltd as the sender. 
  1. The subject line of any email sent by Safeguard Security Systems Ltd will always accurately describe the subject matter of the email. 
  1. All emails sent to you by Safeguard Security Systems Ltd will include an option to unsubscribe from future email messages. 
  1. You may unsubscribe from ALL Safeguard Security Systems Ltd mailing lists, with the exception of any emails regarding product / service updates or renewals. 
  1. All promotional emails sent to you by Safeguard Security Systems Ltd will include information that the email is an advertisement within either the body or the footer. 
  1. All emails sent to you by Safeguard Security Systems Ltd, other than replies, will include our physical postal address. 

Safeguard Security Systems Ltd sends emails to customers and prospects in both plain text and HTML email formats. Emails are sent using sender email address @safeguardsystems.co.uk  

Safeguard Security Systems Ltd may occasionally use third-party companies to send emails on its behalf. Links inside emails sent by, or on behalf of, Safeguard Security Systems Ltd will always point to URLs at the safeguardsystems.co.uk.co.uk domain. 

If you receive an email which claims to come from Safeguard Security Systems Ltd which does not use this domain, or if you are suspicious that an email may not be an approved Safeguard Security Systems Ltd email communication, then please send a copy of the email to info@safeguardsystems.co.uk so we can investigate. 

WEB BEACONS 

Safeguard Security Systems Ltd uses web beacons to track whether recipients of its marketing communications have opened the HTML email. When the email is opened a part of the code that makes up the HTML page calls a web server to load the web beacon which then generates a record showing that the email has been viewed. 

Web beacons can also be used to record anonymous user information such as IP address, email software, browser type, time/date stamp in addition to personally identifiable information such as the recipients email address. 

If you do not wish to receive web beacons you will need to set your email client to disable HTML images or refuse HTML emails.  You can learn more about web beacons at http://www.allaboutcookies.org/web-beacons/. 

OTHER INFORMATION WE COLLECT AND HOW WE USE IT 

In general, you can visit Safeguard Security Systems Ltd on the internet without telling us who you are or giving any personal information about yourself. However, when you contact us (either online, in person, by telephone, fax or letter) to enquire about, order, or start using our products or services, or to enter a competition, you may be required to provide personal data such as your name, company position, address, telephone number, mobile number, fax number, email address, and credit card details. We will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent, and we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry. 

Every time you connect to our website, we store a log of your visit that shows the unique number your machine uses when it is connected to the internet – its IP address. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. This data is used primarily for statistical purposes – to help us to understand which areas of the Site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the Site. If necessary, we may attempt to contact you through these, including, without limitation, when you are using the wrong paths to access the site or are breaching restrictions on the use of the Site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the Site. 

COOKIES 

“Cookies” are small pieces of text that get entered into the memory of your browser by a website. They allow the website to store information on a user’s machine and later retrieve it. Safeguard Security Systems Ltd uses cookies so that we can better serve you when you return to the Site. Cookies also enable us to track and target the interests of our users to enhance the onsite experience. Cookies are in no way linked to any personally identifiable information. If a user rejects the cookie, they may still use the Site, although some areas may be functionally limited. 

Most internet browsers allow the use of cookies to be enabled or disabled. Please refer to the documentation for your browser software for specific instructions on how to enable or disable cookies on your computer. 

 

Third Party Cookies 

 

  • Google Analytics (Google Inc.)
    Google Analytics is a web analysis service provided by Google Inc. (“Google”). These cookies are used to collect information about how visitors use our website so we can see what content is popular to help us improve our website.  The information is anonymised and displayed as numbers that cannot be tracked back to individuals.
    You can view Google Analytics’ Privacy Policy, and Opt out of their service if you wish to do so using the following link: Privacy Policy, Opt Out 

 

  • Facebook Advertising
    We use Facebook advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising. This information is generalised and can’t be tracked back to individuals. 

 

  • Leadfeeder 

We use Leadfeeder, reverse IP lookup software to track the visits from static IP addresses relating to businesses, visiting this website. Strong data protection commitments are a key part of the GDPR requirements. Leadfeeder’s updated data processing agreement shares its privacy commitments and sets out the terms for Leadfeeder and its customers to meet GDPR requirements. Leadfeeder customers will find the Data Processing Agreement in their Settings in the tool. If you want to get a copy, please contact them at privacy@leadfeeder.com. 

 

  • Google Ads and Google Tag Manager 

We use Google Ads and Tag Manager advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising. This information is generalised and can’t be tracked back to individuals. 

 

  • MailChimp 

We use Mailchimp landing pages and other tools. which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising. We use Mailchimp to acquire user emails for the purposes of opt-in marketing. Opt in is performed via the website, and occasionally through express telephone permission, confirmed via email. 

 

HOW WE USE YOUR PERSONAL INFORMATION 

We use your personal data to provide goods and services to you, and to let you know about other goods and services in which you may be interested, including alerting you to product upgrades, offers, and contract renewal information.
If you are making a job application or enquiry, you may provide us with a copy of your CV or other relevant information. We may use this information throughout the company for the purpose of considering your application or enquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference. 

We may also use your personal data to carry out research. Your personal data may be aggregated with data received from other survey submissions. This research is conducted for our internal business and training purposes and will improve our understanding of our user’s demographics, interests and behaviour. This research is compiled and analysed on an aggregate basis and therefore does not individually identify any user. 

LINKS 

Our website contains links to other sites. Please be aware that we are not responsible for the content or for the privacy practices of those sites that we link to. We encourage our users to be aware when they leave our site, and to read the privacy policy of other sites that collect personal data. This privacy policy applies to personal data collected by Safeguard Security Systems Ltd and our associated companies. 

HOW WE PROTECT YOUR INFORMATION 

Unfortunately, no data transmission over the internet or any other network can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.
We endeavour to hold all personal information securely in accordance with our internal security procedures and English law. 

HOW TO CONTACT SAFEGUARD SECURITY SYSTEMS LTD 

This is the website of Safeguard Security Systems Ltd a company registered in England and Wales under company number 10518201 whose registered office is at Unit 11 Langley Business Court, Worlds End, Beedon, Newbury, Berkshire, England, RG20 8RY. 

 

If you would like to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact info@safeguardsystems.co.uk. It is possible to obtain a copy of the information that we hold on you. A nominal charge of £10 is made to cover administrative costs involved. 

NOTIFICATION OF CHANGES 

This privacy policy was last updated on 07/06/2020. We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the Site. You accept that by doing this, Safeguard Security Systems Ltd has provided you with sufficient notice of the amendment or variation.